1. Estimates and Fees
1.1 Prices charged for services will be according to a current estimate for those services. For all services not quoted, the fees will be determined according to our standard billing rates of $100 per hour.
1.2 Work completed outside the scope of any estimate provided will be charged at the standard fees described in Clause 1.1. Among Giants will endeavour to notify the Client of any changes in billing, however bears no liability with respect to this.
1.3 Quotations will remain valid for 30 days from the date of the quote.
2. Commencement of work
2.1 The Client agrees to provide a written brief before any quotation or conceptual work is commenced. This brief may be in the form of a formal letter, email or in urgent occasions by telephone. Briefs should contain objectives, target audience information, preferences and examples of similar work, quantities, timelines and delivery deadlines, and an indication of budgets.
2.2 A 30% deposit of the total project estimate is required upon the acceptance of an estimate to commence work.
2.3 Among Giants has a ‘no-free-pitch’ policy. We do not do free concepts. Any conceptual work provided by Among Giants will be fully billed to the Client.
3. Invoicing and Credit Terms
3.1 Payment is due on or prior to 14 days from the date of the invoice unless otherwise stated by
3.2 Among Giants retains the right to charge interest on overdue payments at the rate of 2% per day
until payment is received.
3.3 Among Giants express or implied approval for extending the credit terms may be revoked or amended at any time.
3.5 Among Giants reserves the right to adjust this figure. Among Giants will endeavour to inform the Client of any changes to the deposit terms, however bears no liability with respect to this.
3.6 Projects which extend beyond 2 weeks may be part-invoiced for work complete to date.
4. Billable Items
4.1 In addition to the fees and costs estimated in our quotation, costs incurred for outside services including, but not limited to, printed proofs and courier services are billable at cost plus admin fees.
4.2 In the event that the Client calls or emails Among Giants for assistance, advise or knowledge which is not expressly included in any exiisting quotation we reserve the right to invoice for the time taken to address the Client’s request. Refer to fees in clause 1.2.
4.3 Fees for print and/or production management include an average amount of time required for tasks including some or all of the following: locating services, liaising with third parties, acquiring quotes, construction of prototypes, proofing (not including proofing of content supplied by Client), press checks and organising delivery of the final product.
4.4 In the event the Client purchases materials, goods, services, or any items other than those specified by Among Giants, Among Giants is not liable for the cost, quality, workmanship, condition, or appearance of those items.
5.1 Fees quoted are based upon work performed during the course of regular working hours (based on a 38 hour week).
5.2 Overtime, urgent, holiday and/or weekend work necessitated by the Client’s directive is billed in addition to the fees quoted at a previously and mutually agreed upon fee.
6. Consequences for Non-Payment
6.1 Should the Client fail to make payment in accordance with Clause 2.1, Among Giants may:
a) Withhold or withdraw the item to which the invoice relates.
b) Refuse to provide any further services to the Client, including both the current project and any future projects.
c) Where the invoice relates to a website, domain name or website hosting, suspend the website until payment is made.
6.2 Among Giants retains the right to engage a third party to retrieve any or all outstanding debts where the Client has unreasonably broken the credit terms agreed upon herein.
a) The Client is liable for all reasonable expenses relating to the recovery of outstanding debt (including the expenses resulting from debt collection commission and/or legal costs).
7.1 All work supplied to the Client is for use only in those areas outlined in the proposal or Statement of Work.
7.2 The integrity of all artwork, photography and/or illustrations supplied to the Client must be maintained.
7.3 The Client cannot change, edit, crop or publish any artwork supplied by Among Giants without prior written permission.
7.4 Among Giants reserves the right to publish images of any work provided to the Client in our own promotional material and on our website.
7.5 All work is copyrighted and will remain the property of Among Giants until payment is made in full.
8.1 Unless otherwise agreed, Among Giants shall be accorded a credit line on all published and printed material, to read as follows: Design – www.amonggiants.com.au or Website by Among Giants
9. Final Artwork
9.1 Fees quoted include one set of final artwork. Changes to final artwork after provision to the client will be provided at an additional cost based on the extent and complexity of the changes, at $85 per hour or a previously and mutually agreed upon fee.
10. Work Change Order (‘WCO’)
10.1 Work change orders will be issued for substantial additional work and/or changes requested after approvals or commencement of work.
10.2 WCO’s include a description of the change/addition requested, estimated additional costs, and changes to work schedules/project completion. Client’s signature is required on WCO’s to proceed with changes/additions.
11. Responsibilities for Content
11.1 Among Giants does not take responsibility for the spelling and/or grammar of any text, including but not limited to text supplied by the Client or any text created by Among Giants for the client that has been proofed and signed off by the Client. The responsibility to proof this content remains with the client.
11.2 Among Giants does not take responsibility for copyright issues associated with images and photographs supplied by the Client.
11.3 Among Giants cannot guarantee the quality of any images supplied by the Client.
12.1 Among Giants ability to meet the agreed deadline/s are based upon the Client’s provision of all necessary information and approvals in a timely manner.
13. Termination Policy
13.1 The Client and/or Among Giants may terminate the project based upon mutually agreeable terms to be determined in writing.
13.2 The quotation provided at the commencement of the project will void upon cancellation, and the Client will be invoiced according to the standard hourly rates outlined in Clause 1.2 for work completed.
14.1 All information exchanged between the Client and Among Giants will be held in strict Commercial-in-Confidence.
15. ARTWORK ON DVD OR USB DRIVE
15.1 If any client artwork is required on CD/DVD or USB, an administration fee of $33.00 plus courier/postage will be payable.
15.2 If we are requested to email logos or artwork files to anyone, a minimum administration fee of $16.50 will be payable.